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Frequently Asked Questions

Find answers to common questions about our products and services.

About the Easology Phone

What is the Easology phone?

How is it different from a normal smartphone?

Is it really easy to use?

Can I still do everything I would on a normal smartphone?

Who is it for?

Do I need to set anything up?

What's included in the box?

Can I keep my current phone number?

What size SIM card does the phone use?

Does the Easology phone support dual SIM?

Can I transfer my data from my old phone?

Is there enough storage on the phone?

Can I add more storage?

What can I do with the phone?

Can I add my favourite contacts to the home screen?

What is the magnifier?

What is the Home button?

Is the keyboard easy to use?

How do I uninstall Easology and go back to the standard Android home screen?

What if I need help using the phone?

Is there a user guide?

Are there tutorial videos?

Are these official Samsung phones?

Will the phone receive software updates?

Is the phone secure?

Does it come with a warranty?

How long does delivery take?

Where do you deliver?

Is delivery free?

What is your returns policy?

Are there any hidden charges?

Do you offer payment plans?

Do you offer a tablet as well?

Does the tablet make phone calls?

Our friendly support team is here to help you with any questions.

FAQ - Frequently Asked Questions | Easology | Easology